Services > Warranty & Returns
We promise peace of mind
When you trust us to resolve your IT issues, you’ll delight in our rapid response time and the right solution the first time.
Should any harm befall your computer or network after it’s serviced, you can rely on our customer-friendly warranties:
- All services are covered by at least a 90-day warranty. If you have any questions or concerns, please do not hesitate to contact us. We want to ensure you are thrilled with our services!
- All memory is backed by a lifetime warranty.
- Hard drives are guaranteed for 3 to 5 years.
- Power supplies are guaranteed for 1 to 3 years.
- Special order parts have a 30-day warranty unless otherwise noted.
Should any part fail within its warranty period, simply bring it to us and we’ll secure a replacement for you.
- Because hard drives often fail without warning, we strongly encourage you to purchase a system restore disk and to implement a data backup system. Software installation is covered by the 90-day service warranty only, and data recovery due to a failed hard drive is not included in the manufacturer’s warranty.
- Special orders cannot be refunded, and defective merchandise can be exchanged for a similar item only. Should an exception to the return policy be made, the refund will be less a 25% restocking fee.